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So what really is the cloud?

The term “cloud” originated as a marketing scheme for data centers and other hyperscale providers. Data centers provide a layer of redundancy to a few pivotal areas that allow these systems to stay functioning. Internet connectivity, electricity and air conditioning are equivalent to the life of computers as food, shelter and water is to humans. Simply put, without a harmony of the three, neither computers or humans would exist.

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Out with the old, in with the outsourcing

The problem a lot of small businesses have is relying on just one technician to support a wide gamut of devices and applications. Well, what would happen when that person goes on vacation, gets sick, or decides that they no longer enjoy the job and quits? No matter who does your IT, you need to make sure that you find a company that is going to be able to fill the role(s) of your previous personnel. Don’t be afraid to ask questions.

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How Communication Affects the Flow of Work in an Organization

Effective communication is one of the most important factors in an organization being successful. Communication extends beyond just employees, as effective communication with customers leads to increased customer satisfaction. Being able to communicate effectively will have a positive influence on an organization; however, ineffective communication can have much more impactful side effects.

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Etiquette and Hotties

By Karim Naguib CEO | neGma In the last few weeks, I've spoken to a number of salespeople: returning calls/emails, answering questions, scheduling, etc., and was surprised that in nearly each of those instances, some comment was made in passing about the fact that I...

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Get Out of the Closet!

by Jeff Stalnaker Director of Technology My number one question when talking to SMB owners is "What is your tolerance for downtime?" To no surprise the answer is always "Zero". Their email and intellectual data are crucial to the success of their business and any data...

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Your Revenue was there for the Keeping…

By Karim Naguib CEO | neGma One doesn't have to look far, perhaps only in the mirror, to find someone who has experienced the frustration of technology that crapped out on them--that last iPhone or Android update that is killing them with shiny, new slow-as-molasses...

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Power-Trip

  by Karim Naguib CEO, neGma “It is impossible to imagine the modern world without electricity. We are dependent on an uninterrupted source of power and when it fails the consequences are devastating. Over the past decade there have been 50 significant...

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neGma SSAE16 Audit Completed

By Karim Naguib CEO | neGma "neGma is a Tier III, SSAE16 SOC 2-Type 1 Data Center" A What? While some might know exactly how important this is, and what it means, many do not! There are a few very important factors making the SSAE16 extremely significant, and serves...

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