by Jeff Stalnaker
Director of Technology
My number one question when talking to SMB owners is “What is your tolerance for downtime?” To no surprise the answer is always “Zero”. Their email and intellectual data are crucial to the success of their business and any data loss would be obviously devastating.
[ut_blockquote_left] Ok…so your tolerance for downtime is zero and data loss would be devastating to your company… [/ut_blockquote_left]
My next question, “Where do you keep your data?” Again to no surprise, the most typical response is, “It’s in that closet right over there.” Ok…so your tolerance for downtime is zero and data loss would be devastating to your company; and you keep your intellectual data in a closet (sometimes with mops, brooms, and whatnot) with no climate control, susceptible to abrupt power outages, internet outages, not to mention theft, fire, water damage, disgruntled employees or any other conceivable mishap you can imagine.
So what do you do about it? Get out of the closet and into a COLO/data center. The power and internet are always on and available. Great security and access controls in place. The A/C is always on. They have smoke and fire detection/suppression systems, water detection. Can your closet do that?
With the right data center it’s not that hard, and typically not as expensive as you might think. So let me ask once last time, “What is your tolerance for down time?”